T-Mobile doesn’t take no for an answer

And the series continues. This time it’s T-Mobile.

The dutch consumer authority is investigating the telecoms provider for pushing the company’s ad platform onto the phones of its users, without giving them the option to decline, or even any warning beforehand. The investigation was requested (dutch) by the dutch consumer watchdog, de consumentenbond.

T-Mobile changes its customer’s Android phones, according to the consumer watchdog. The provider brands the phones with a pink T-Mobile startup screen, a different ringtone, browser bookmarks and its own website as start page. The consumentenbond notes that these changes happen without prior notice or consent. After the branding, users additionally receive ads for apps.

If you have any experience with forced updates on your phone, please let us know about them in the comments below.


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